Accounts Receivable

Entering Customer Payments

Instructions For Recording Customer Payments:

1. If payment information is already showing in the payment window, select the NEW PAYMENT button to clear the information and create a new record for your payment.
2. Select the CUSTOMER # field to open the drop-down list and select the name of the customer making the payment. The customer code and customer name should appear in their respective fields.
3. Next, enter the INVOICE NUMBER for the order your customer is paying. The combination of the CUSTOMER # and INVOICE # are required to bring up the Current Balance on the invoice. Your customer's PURCHASE ORDER number should also display. The application is designed to apply one purchase order to one invoice.
• Note: The payment information appears at the bottom of the payment frame. Along with the current balance, the total payments made toward the invoice to date (if any) will also appear.
4. You can enter your payment information in the right column. The last field in this column shows you the total account balance for the customer.
5. The total for the invoice you selected for payment appears just above the payment fields.
6. Enter the date of your payment in PAYMENT DATE.
7. Enter your customer's payment amount in the PAYMENT field.
8. Once you have all your information entered select the APPLY PAYMENT button to submit the payment. If for some reason you wish to delete a payment, use the REMOVE PAYMENT button to cancel your payment.

Important: It is important that you remove payments using the REMOVE PAYMENT button, rather than deleting the record from the Approach tool bar. The data entered is cross-referenced on several tables and all this data must be removed in order for the application to continue functioning properly.

And that's it for entering your customer's payments. You can enter another transaction by choosing NEW PAYMENT . If you want to scroll through previous transactions, you can do so by using the < > arrow buttons.